We appreciate your feedback and kindly request a few minutes of your time to fill out the following evaluation form.  

The survey typically takes less than 5 minutes to complete, perhaps a bit longer if you provide very detailed comments. It encompasses aspects from pre-planning through event execution and billing. 

If you are a delegate (rather than a meeting organizer) and have comments for the FCC, please click here. 

Please answer the following questions
Section 1 - Pre-Event: Sales Team
Knowledge/Professionalism of Sales Staff
Consideration of Your Event’s Needs
Contracting Procedures
Effectiveness of Communication
Sales Staff Responsiveness
Section 2 - Pre-Event: Events Team
Knowledge/Professionalism of Events Team
Consideration of event needs
Effectiveness of communication
Event Executive’s responsiveness
Section 3 - At Event
How welcome did you feel?
Team’s ability to problem solve
Team attitude
Support during event
Section 4 - Facility
Room comfort/atmosphere
Overall condition of facility
Temperature control
Accuracy of room sets
Maintenance of washrooms
Effectiveness of signage
Deliveries/loading facilities
Section 5 - Facility Services
Audio Visual
Internet service
Digital Signage
Section 6 - Food and Beverage
Understanding of needs
Food quality
Food presentation
Service quality
Prompt service
Friendliness of service staff
Section 7 - Post Event
Invoice clarity
Invoice accuracy
Invoice timeliness
Section 8 - Total Experience
Overall value for price paid
Overall service
Overall facility